1. Return Period
You have 7 days from the date of delivery to request a return or exchange.
2. Eligibility for Return
To be eligible for a return:
- The item must be unused, unworn, and in original condition
- It must be returned in its original packaging with tags intact
- Proof of purchase (order number or receipt) is required
3. Non-returnable Items
- Items on sale or purchased during promotions
- Underwear, swimwear, or personalized items
- Products showing signs of wear, damage, or washing
4. How to Request a Return
To initiate a return, contact us at [email protected] with:
- Your name
- Order number
- The item(s) you want to return
- Reason for return
We will reply with return instructions and shipping details.
5. Refunds
- Once we receive and inspect the item, we will notify you
- If approved, your refund will be processed within 5–10 business days via your original payment method
- Shipping costs are non-refundable, unless the item was defective or incorrect
6. Exchanges
We offer exchanges for sizing issues or defective products. Contact us within 7 days.
7. Shipping for Returns
Customers are responsible for return shipping fees unless the return is due to our error.